5 Red Flags That Should Stop You from Buying That EV Charger

Planning to expand your EV charging network? Here is what you do not want to deal with: chargers that break down in months, support teams that vanish when things go south, or software that locks you out when the signal drops.

CPOs across India are scaling up fast, but many are learning the hard way that not every charger is built for actual operations. Before you commit to new hardware, take a step back. If you spot any of these five warning signs, it is time to walk away.

Let us break it down.

The Real Problems CPOs Face With EV Chargers

If you have been in the EV game for a while, you have probably seen one or more of these:

  • A cloud-only CMS that turns your charger into a paperweight when the network goes down
  • Support tickets that take days or even weeks to resolve
  • Installers calling you because they cannot figure out a clunky UI
  • Firmware mismatches between units from the same OEM
  • Chargers that just do not survive Indian weather or power fluctuations

None of this is theoretical. This is what CPOs across metros, tier 2 cities, and highways are dealing with. And when a charger goes down, it is your brand that takes the hit, not the manufacturer’s.

This is not a B2C problem. It is operational and deeply B2B.

Real Solutions Built for Real Operations

Plugzmart isn’t another white-label box maker. We are EV charger manufacturers based in India, building for Indian roads, power conditions, and network challenges.

Here is how we solve what others cause:

  1. Built-in local fallback: Our chargers don’t crash if the cloud goes down. They continue operating offline and sync when the connection’s back. Your network does not halt because the 4G did.
  2. Remote diagnostics and OTA updates: You will not need to dispatch a tech to every minor issue. Most bugs, resets, and performance tweaks can be done remotely. Saves you time and operating cost.
  3. Technician-friendly UI: The local display is built for field use. No scrolling through cryptic error codes. Your on-ground team can get things done without calling HQ.
  4. Unified firmware across models: We do not play the versioning game. Our chargers run a unified firmware stack. That means fewer surprises, better stability, and faster updates.
  5. Hardware tested for India: Every Plugzmart unit is designed for Indian heat, dust, voltage spikes, and long hours of usage. This is not off-the-shelf hardware shipped from Europe. It’s made here, for here.

What Makes Plugzmart Different

  • Built for India: Dust-resistant, voltage-tolerant, and monsoon-proof
  • CMS with Offline Fallback: Works even during outages
  • Remote Monitoring: Real-time fault diagnostics and health data
  • OTA Ready: Firmware upgrades without site visit
  • White-labelled for CPOs: Your brand, our tech
  • Easy to Deploy and Maintain: Designed with field ops in mind
  • Unified Backend: Same software experience across all charger models

Build a Network That Does Not Break

If you are running an EV charging operation, you do not need more tech problems. You need fewer. That means investing in chargers that work reliably, scale easily, and do not waste your team’s time.

This is where Plugzmart makes all the difference.

Looking to upgrade or expand your charger network?

Talk to Our Experts

FAQs

What is local fallback in EV chargers?

Local fallback ensures that the charger continues to operate even if cloud connectivity fails, preventing service disruptions.

Can Plugzmart chargers integrate with third-party CMS?

Yes. Our chargers support OCPP 1.6J and are CMS-agnostic, making integration straightforward.

Do you offer only AC or also DC chargers?

We offer both AC (7.4 kW, 22 kW) and DC fast chargers (30–240 kW), tailored for Indian grid conditions.