Everyone is excited about launching EV chargers. But scaling them? That’s where the cracks begin to show. Going from a few pilots to a functioning network brings unexpected tech, visibility, and operational hurdles. For CPOs and fleet operators, the real challenge is not adding chargers. It is making sure they are usable, discoverable, and reliable at scale. That is where Plugzmart’s new product, Relay, changes the game.
The Problem: “Why Most Charger Networks Fall Apart After the Pilot”
Once the first few chargers are in the ground, many CPOs start facing the same bottlenecks:
- Chargers are tied to a single CMS, so they are invisible on other apps or networks.
- If that CMS goes down, so does the charger. That means lost revenue, often at the busiest times.
- Scaling brings chaos. New locations mean new tech issues, support loads, and integration headaches.
One fleet operator told us, “Installing 50 chargers is easy. Keeping them all functional is the hard part.” Without the right system in place, your network starts to collapse under its own weight.
The Solution: Meet Relay: The Fix for CMS Lock-ins and Low Uptime
Plugzmart does not just offer hardware. We build the software and systems that make charging work at scale. And Relay is built specifically to solve a major industry pain point, limited CMS interoperability.
Here is what makes Relay different:
- A single charger can connect with multiple CMS networks simultaneously
- If one CMS goes offline, Relay keeps the charger live through alternate integrations
- Chargers are discoverable across more apps, meaning higher utilization and more sessions
- This leads to faster ROI for charger owners and much better user experience
Relay is designed to give CPOs and fleet operators a competitive edge, making their network more reliable and far more profitable.
What Sets Plugzmart Apart: Features That Keep Chargers Online, Visible, and Profitable
- Relay-Powered Interoperability
One charger connects to multiple CMS platforms. No vendor lock-in. No downtime bottlenecks. - Smart, India-Ready Hardware
Chargers designed for Indian grid conditions. AC and DC models, fully Bharat EV compliant. - Own the Full Stack
Hardware and software, all built under one roof. No delays, no blame-shifting. - Real-Time Load Balancing
Spread sanctioned load across chargers to avoid penalties and reduce energy waste. - Automated Billing and GST Invoices
Built-in billing tools with APIs to connect to ERPs, fleet tools, or RWA systems. - Proven ROI
Our clients hit breakeven in under 12 months thanks to higher uptime and visibility.
Scaling EV Charging Isn’t Just Hardware, Relay Makes the Whole System Work
More chargers are not the answer. Better systems are. Relay solves the visibility, uptime, and ROI problems that stall most EV networks. Whether you manage a handful of chargers or hundreds, Relay helps you scale without the mess.
Want to see it in action?
Book a consultation today
