Not every EV charging customer needs to be charged at the same rate. A Charge Point Operator (CPO) may have regular customers who use specific chargers frequently, private charging users with agreed pricing, or fleet partnerships where there are vehicles under a certain a fleet operator
Plugzmart’s Custom Tariff feature gives CPOs the flexibility to manage these different pricing arrangements directly from their EV charging management system (CMS). Instead of applying one unit price across every user, CPOs can create groups, assign users to them and set a customized price for the chargers they use.
Custom Pricing for Regular Customers
CPOs often have customers who regularly use the same charger or same set of chargers owned by the particular CPO. These could include employees, residents, businesses or other repeat users who have an agreed charging rate.
With Plugzmart’s CMS, the CPO can create a customer group, add the relevant users and assign a customized tariff to the charger or chargers associated with that group.
This gives the operator more control over customer-specific pricing while keeping the charging and billing activity within the same CMS.
For example, a CPO operating chargers at an apartment complex could create a group for registered residents and provide them with a different per-unit charging price from the standard public tariff.
Custom Tariffs for Public and Private Charging
Custom tariffs can be used across different charging environments, including public and private EV charging.
For public charging networks, CPOs can create specific pricing arrangements for selected customer groups while maintaining their standard pricing for other users. In private environments, customized tariffs can be useful when charging access is limited to a defined group of users, such as employees and members of an organization.
The pricing is managed from the CPO’s CMS, giving the operator a centralized way to control which users receive a particular rate.
Fleet Custom Tariffs for Business Partnerships
Fleet charging introduces another important pricing requirement. CPOs may partner with travel companies, logistics businesses, cargo operators, taxi companies or other fleet businesses whose vehicles regularly use their charging network.
Through Fleet Custom Tariff, a CPO can create a specific pricing arrangement for a specific fleet operator
For example, if a CPO has an agreement with a fleet operator of a logistics company, the vehicles belonging to that fleet operator can be assigned a customized price per unit when they charge at the CPO’s participating chargers. The fleet receives its agreed charging rate, while the CPO continues to manage the sessions through its CMS.
This provides a practical way to support B2B charging partnerships without having to apply the same tariff to every customer.
Manage Pricing Directly From Your CMS
The main advantage of Custom Tariff is the control it gives the CPO over its charging business. Customer groups, users and applicable chargers can be managed from the same EV charging CMS, allowing pricing arrangements to be organized alongside the rest of the charging network.
For CPOs working with multiple customer segments or fleet partners, this provides a more flexible pricing structure while keeping charging sessions and their associated tariffs within the same management platform.
Custom Tariffs Built for Different Charging Models
Plugzmart’s Custom Tariff feature is designed for CPOs that need more flexibility than a single standard charging price.
Whether the requirement is a preferential rate for regular customers, a dedicated tariff for private charging users or a negotiated price for a fleet partnership, CPOs can configure the applicable pricing through their CMS.
As charging networks grow and serve different types of customers, having control over who pays what, and where that tariff applies, becomes an important part of managing the charging business.
FAQs
What is a custom EV charging tariff?
A custom EV charging tariff allows a CPO to assign a specific per-unit charging price to selected users or customer groups instead of applying the standard tariff to everyone.
How does Custom Tariff work in Plugzmart CMS?
CPOs can create groups within their CMS, add users to those groups and assign a customized tariff to the relevant charger or chargers.
Can CPOs create different tariffs for regular customers?
Yes. Regular users can be grouped and assigned a customized charging price based on the CPO’s pricing arrangement with them.
Can Custom Tariff be used for private EV charging?
Yes. The feature can be used for both public and private charging environments.
What is Fleet Custom Tariff?
Fleet Custom Tariff allows a CPO to provide a customized per-unit charging price to vehicles belonging to a partnered fleet, such as a logistics, travel or cargo company.
Can different fleet partnerships have different charging prices?
Yes. CPOs can create appropriate groups and pricing arrangements for their respective fleet partnerships.
